GeneFAX™ platform provides a conversational approach for interacting with patients and consumers where they are at. GeneFAX™ implements Natural Language Processing and Machine Learning and provided powerful data pipelines that understand the context of the conversation. Thus, engaging the patient/ consumer and providing a real-world experience.
GeneFAX™ is the only platform that can create conversationality on any document. This means you can upload any document such as your testing menus, product brochures, genetic testing results, etc., and GeneFAX™ will enable you to provide an engaging conversational experience to your patients/ consumers.
GeneFAX™ offers HealthGPT, which enables users to pose questions in natural language, allowing them to inquire about any topic. HealthGPT employs NLP techniques to comprehend the context and purpose of the user's query, ensuring accurate responses. Furthermore, HealthGPT generates contextual insights that users can utilize. It is compatible with various data sources, including client documents, literature, FAQs, and databases, as it is data agnostic. Additional usability features like auto-complete and contextual prompts enhance its adoption. HealthGPT proves to be exceptionally potent in educating patient consumers.
GeneFAX™ supplies a vast KnowledgeBase encompassing approximately 2 million question-and-answer pairs, covering around 70,000 medical conditions across a wide range of specialties including cardiac, neurology, pediatrics, Ob/GYN, genetics, and numerous others. This extensive KnowledgeBase is constructed using a semi-automated approach based on NLP techniques, with rigorous validation performed by a team of curators in the Intelligent Curation Workbench. To facilitate precise responses, the KnowledgeBase incorporates 65 million ontological records. Continuous automated data pipelines ensure the KnowledgeBase remains constantly up-to-date.
